Unilever - mobile case study

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Unilever Increases Teen Awareness with Multi-Faceted Mobile Campaign (Nokia)

Client: Unilever – Seda Shampoo, Brazil

Sector: Consumer goods, Beauty & personal care

Challenge: Raise awareness of Seda Shampoo among teens in Brazil

Solution: Mobile campaign and customized Nokia 5200 Pink handset

Results: 5% CTR, more than 360,000 visits to mobile site

The client – Unilever, Seda Shampoo

Unilever is the multi-national parent company of many of the world’s leading consumer brands in foods, beverages, cleaning agents and personal care products. Unilever employs nearly 180,000 people globally.

The challenge – Raise awareness of Seda Shampoo among teens in Brazil The Seda brand is part of the Beauty and Hygiene Division of Unilever Brazil. Seda is the leader in the Brazilian shampoo market, with 25% market share. Sold in 80 countries, it even holds the Guinness World Record for the most heads of hair washed and styled in one day. When Seda prepared to release a teen-friendly version of its shampoo, executives discovered that most teens preferred to be communicated with via their mobile handsets. Nokia and interactive agency F.biz created a mobile advertising campaign along with customized handsets for the brand.

The solution – Mobile campaign and customized Nokia 5200 Pink handset As part of the Seda Teens product launch, Nokia and F.biz developed a mobile campaign featuring banner advertising on the Nokia Media Network, and wallpaper and game downloads on a customized Nokia 5200 Pink handset. Banner ads led customers to the download page of the Seda Teens Java game and a Seda Teens branded social networking site. The site allowed users to browse beauty and health tips, horoscopes and an “Experts” area where they could submit questions.

The 5200 Pink came preloaded with Seda Teens advertisements in the opening and closing screens, four Seda Teens campaign themes and MP3s from a popular Brazilian band. The 5200 Pink was shipped with its bookmarks pointing to the Seda mobile community and a mobile game, Dancing Star, was placed as a free download.

The results – 5% CTR, more than 360,000 visits to mobile site

• 5% average click-through rate
• More than 360,000 visits to the mobile Internet site in two months, twice the number of visits to the Seda Teens website
• More than 11,000 game downloads

Paula Lopes, Marketing Manager, Unilever

“We are excited to be taking part in this new marketing initiative, allowing us to reach the consumers we want on the device they want. This campaign shows how innovative both Nokia and Unilever are when it comes to reaching consumers.”

About Nokia Interactive Advertising

Nokia Interactive Advertising provides brands with all that they need to connect with and engage the mobile consumer. It includes:

• The Nokia Media Network, which gives reach to millions of mobile consumers through advertising on more than 100 blue-chip mobile publishers, operator partners and Nokia services.
• Nokia Interactive Solutions that create end-to-end, high performance mobile campaigns for brands using banner ads, mobile Internet sites and location finders, mobile coupons, click-to-call and other advanced mobile mechanics.

To see mobile advertising in action, please visit nokia.mobi/advertising on any mobile device.