Google wave - 5 case studies

Thanks Mashable for this first look at how the Wave is being applied.

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The Google Wave invite rollout extravaganza started more than a month ago. While in some respects the buzz around Google Wave has started to subside, the term is still constantly one of the top trending topics on Twitter, and new gadgets, extensions, and applications are now starting to appear on a daily basis.

Each day more and more people are opening up their email inbox to find an invite to Google Wave (). With that shiny new invite comes the inevitable quest for ideas about to how to put the medium to good use.

Should you happen to be one of those people, we’ve got a number of different resources that you can use to get up to speed with Google Wave. This time around, however, we wanted to look at how people are actually using it now. From process modelling and customer service, to project collaboration, annotation, and gaming, the examples listed here highlight the power of the newborn medium, and in part, showcase what we can expect as the platform matures.

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1. SAP Gravity: Modeling within Google Wave

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Understanding the power of real-time collaboration and its relevance to clients, SAP Research in Australia () has developed a business process modeling tool called Gravity that works within Google Wave.

The sophisticated tool, which can be embedded within a Wave as a gadget, allows for team members to remotely build complex models in unison, or after catching up via playback, without having to leave Google Wave.

Gravity and Google Wave work together harmoniously to create a modeling environment that appears to be just as robust as, if not more flexible than, expensive desktop software built for the same purpose.

We think SAP is certainly on to something here, and we encourage you to watch the video demonstration of Gravity in Google Wave in action.

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2. Salesforce: Google Wave for Customer Service

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Salesforce, like SAP, has figured out that they can use the Google Wave platform to support client needs and tackle real-life problems. As such, Salesforce has created a Google Wave extension that clients can use to help automate, and even personalize, the customer service experience.

Watch the demonstration video to see how the Salesforce extension gives customers the ability to use Google Wave to interact with an automated support robot. Of course, customers can request assistance from a human within the Wave as well.

What makes this example stand out is the fact that not only is the Google Wave dialogue being stored as a case record within Salesforce, but, because the robot is connected to the Salesforce Service Cloud, the robot can access previously stored customer data for tailored service. Ultimately, Salesforce has found a way to potentially save clients money on customer service efforts, all the while maintaining active records, with the assistance of Google Wave.

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3. Mingle: Integrated Project Collaboration

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Mingle is a project management and team collaboration tool developed by ThoughtWorks Studios, who realized that they could add Mingle’s project management metadata to conversations in Google Wave.

The integration is still a work in progress, but a demonstration of the concept was highlighted at Enterprise 2.0, and the basic idea is to give Google Wave users/Mingle clients the ability to bring their Mingle task data, which takes the form of cards, into Google Wave. Existing Mingle cards can be embedded into Wave conversation threads, and new Mingle cards/tasks can be created within Google Wave.

This particular use case highlights how Google Wave can work with existing project management systems for more streamlined and cohesive communication, creating parity regardless of where the user is accessing project data.

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4. Ecomm Conference: Annotating a Live Event

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Just last week our CEO, Pete Cashmore, wrote about how the savvy people behind the Ecomm conference doled out Wave accounts to attendees so that they could collaborate, in real-time, to annotate presentation content. The result was arguably a much better way to consume conference content than attempting to follow hashtag tweets on Twitter ().

You can read the full account, which was documented by Charlie Osmond, on the FreshNetworks blog, but here’s an excerpt that we think drives home the utility of the use case.

“Here’s what happened: an audience member would create a Google Wave and others in the audience would edit the wave during the presentation. The result would be a crowd-sourced write-up of the presentation: a transcript of key points and a record of audience comments.”

We happen to think this particular use case is genius, especially for content-rich seminars and events where attendees are typically taking their own individual notes. With the shared Google Wave experience they can combine forces to create a more meaningful and accurate recounting of information shared in conference sessions.

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5. Gamers: Google Wave RPGs

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A very detailed Ars Technica post highlights that there’s a growing collection of Google Wave users who are using the medium to play wave-borne RPGs (role playing games). As mentioned in the post, there’s a even a Wave dedicated to serving as an index for all the Wave RPGs currently in existence, and the last time we counted it included upwards of 300 contributing members, and a combination of 30 different ideas or full-fledged games.

According to Jon Stokes, the author of the post, Google Wave is adequate for some RPGs, but it could certainly be improved to allow for a more enjoyable experience. In the excerpt below, Stokes describes the current RPG () experience within Google Wave:

“The few games I’m following typically have at least three waves: one for recruiting and general discussion, another for out-of-character interactions (”table talk”), and the main wave where the actual in-character gaming takes place. Individual players are also encouraged to start waves between themselves for any conversations that the GM shouldn’t be privy to. Character sheets can be posted in a private wave between a player and the GM, and character biographies can go anywhere where the other players can get access to them.

The waves are persistent, accessible to anyone who’s added to them, and include the ability to track changes, so they ultimately work quite well as a medium for the non-tactical parts of an RPG. A newcomer can jump right in and get up-to-speed on past interactions, and a GM or industrious player can constantly maintain the official record of play by going back and fixing errors, formatting text, adding and deleting material, and reorganizing posts. Character generation seems to work quite well in Wave, since players can develop the shared character sheet at their own pace with periodic feedback from the GM.”

Taxi share

Just love how simple this is

http://www.taxi.to/

The Next App Store: Inside Cars

Thanks Psfk for this on where app stores might be heading

October 23, 2009

It is clear that the mobile web is a big deal. Which got us to thinking — what’s the next device for the internet to build and ecosystem around ? Well, BMW thinks it’s cars and they are in the process of developing a BMW Application Store (think iPhone Apps for your Car).

The store, which is still in the conceptual stages, offers apps that users can download on-the-move to the iDrive in their BMW or via Computer (apps are then transfered to the car system). Apps currently under development include: travel guides, geowikis, games, podcasts, Facebook, Xing, and Twitter. One of the unique features of mobile apps that will also apply to BMW apps is it draws on your location to deliver useful and timely information. For example, applications for social networks (Facebook or Twitter) can read your car’s navigation system to guide your car thru traffic or recommend a great restaurant en route to your destination. In addition, it is a vitual certainty that car related data — braking patterns or acceleration history — will be used to develop apps that help you stay safe or save gas.

Potential Application: Michelin Guide 2.0

Thinking about how brands can use technology to develop compelling experiences (not just products) to stay relevant, it occurs to us that Michelin Tires is the perfect company to develop an application for the BMW App Store. In a very early example of branded info-tainment, Michelin Guides were started to started to sell Michelin tires by providing “chauffeurs with practical information about where they could service/repair cars and find accommodations or meals.”

They later evolved to include the now famous star system:

• One Star (”a very good restaurant in its category”)
• Two Stars (”excellent cooking, worth a detour”),
• Three Stars (”exceptional cuisine, worth a special journey”)

Michelin will hopefully build an app around the story of its authentic automotive roots which will alert drivers (a century later) to exceptional experiences as they are on-the-road or planning a trip. It would make tremendous sense for both BMW and Michelin as brands that specialize in luxury experiences.

[via @TomiAhonen via PavingWays]

Open Source Government: San Francisco City App Store

Now this is how to appraoch government and data. Thanks again psfk...

October 1, 2009

The City of San Francisco recently opened DataSF.org, a website to help improve government transparency, and increase citizen access to city data. One project that has spawned from this initiative is an app showcase which collects the many locally focused applications being created from this new open data.

Some of the apps include:

Crimespotting – San Francisco Crimespotting is an interactive map of crimes in San Francisco and a tool for understanding crime in cities.

EveryBlock – EveryBlock publishes a news feed for every city block in San Francisco. Enter your street address, neighborhood or ZIP code, and the site shows you recent nearby mainstream/blog news coverage, police calls, building permits, restaurant inspections and much more — updated throughout the day, every day.

CleanScores – CleanScores is bringing you the health inspection scores of restaurants around San Francisco.
EcoFinder – EcoFinder for iPhone and iPod Touch helps you find out where to recycle and properly dispose of just about everything. You select the material you need to recycle or dispose of, and the EcoFinder will show you the relevant businesses and services closest to you.

Routesy San Francisco – Routesy will help you find your way around the Bay Area’s top transit systems — San Francisco Muni and BART — in real time. Simply choose the line you want to ride, and Routesy will show you the closest stop or station, along with real-time prediction data to make sure you make it on time.

[via Mashable]

P&G moves soap opera genre online

OK... work drowning out all chances of sharing some of the great sutff that's happening out there around, but in a rather pathetic attempt to keep the flame alive, here are a few of the little tidbits i've come across in the last few weeks. Enjoy

This from cincinnati.com about how P&G are taking some large steps into online content...

By David Holthaus • dholthaus@enquirer.com • October 4, 2009

Now that "The Guiding Light" is a part of soap opera history, the newest stars of a Procter & Gamble drama are not Reva and Josh of GL's fictional Springfield, but Suzie and Steve Barston of real-life Los Angeles.

The Barstons are the stars of a 12-part series called "A Parent is Born," found not on television, but on the newest medium of choice for the world's largest advertiser, the Internet.

The Webisode is the latest example of how P&G, the inventor of the daytime drama, has moved beyond the soap opera and into the digital world, but with the same purpose it had when it launched the "Ma Perkins" radio serial in 1933: to create an interested audience it can use to build loyalty to its brands.

With the demise of "The Guiding Light," which ran on radio and then on TV for 72 years, P&G owns only one soap, "As the World Turns." The company that once produced more than 20 of the daytime television staples has turned its entertainment attention squarely to the Internet, practically abandoning the daytime TV genre it invented.

"We literally moved from radio to TV, and now we're in the digital world," said Pat Gentile, who heads P&G Productions, the Cincinnati-based unit that oversees P&G's entertainment properties. "We're putting our focus on creating digital content."

Just as it did with the soaps, P&G is creating places where it can gather a big audience, with the goal of building goodwill toward brands such as Pampers diapers, Iams dog food, Febreze fabric freshener and Dawn dish soap.

Case in point is "A Parent is Born," which follows the real-life Barstons from early pregnancy through the birth of their first child in a series of four- to five-minute videos available on the Web. The series is sponsored by P&G's Pampers brand and is found on the Pampers Web site. A 30-minute version aired on DirecTV in late August, and P&G plans to syndicate the series in other online venues.

"A Parent is Born" doesn't directly sell Pampers but helps shape how consumers feel about the brand, building what Gentile and other marketers call "brand equity." Following the young couple as they learn the baby's gender, decorate the child's room and talk about their hopes for their budding family can build an emotional connection to the brand that is valuable for creating long-time customers.

For Pampers, a $9 billion P&G brand, the show helps position it as a product concerned not only about keeping babies dry, but about the well-being of families, a key marketing message in the company's plans to double Pampers sales over the next several years.

A just-launched Web site, www.dinnertool.com, like the soaps, doesn't carry only P&G advertising, but is meant to be a destination site that brings a like-minded audience together. Dinnertool is a meal-planning site that generates recipes from a given list of ingredients, giving Moms a place to go when they need ideas for mealtime. "It fits nicely with our brands," Gentile said, especially after-dinner cleaning products such as Joy, Dawn and Cascade.

Its other destination site is www.petside.com, designed for dog, cat and bird lovers. More than a million of them call up the site each month, Gentile said.

Like the soap operas that preceded them, the Web sites don't simply pitch P&G products, but are meant to be sites that people return to over and over again, creating an interested audience that may be more receptive to the P&G message.

"People believe you more," Gentile said. "They don't feel like you're trying to shove something down their throats."

Providing good information is the key to creating a loyal audience, said Chris Allen, a University of Cincinnati marketing professor. "It's about providing content that attracts specific communities of users," he said. "It's the future of marketing."

The Web sites enjoy a major marketing advantage over television: e-mail. Visitors to the sites are asked to register, enabling P&G to capture potentially millions of e-mail addresses that it can use for surveys, for regular e-mail newsletters or to tout new products.

"A big part of the whole agenda is building that marketing database," Allen said.

The decline of the soaps as a marketing technique is due partly to its limited flexibility as a one-way medium; we can only watch, not interact. But it's also due to their aging audiences, those that are outside the marketer's ideal demographic.

Who's Innovating in 2009? Finovate Preview

Thanks Netbanker for this preview of some of the year's financial innovators

By Jim Bruene on September 1, 2009 6:18 PM | Comments (3)

I've participated in dozens of online banking and technology conferences over the years, first as a banker, then as an analyst, and now as the host. Each time, I try to walk away with not only specific action items, but with overall themes that will drive product development over the next few years.

With 32 new products and services being unveiled next month at our Finovate Conference (see note 1) and with planning season just around the corner, I thought it would be a good time to review the themes taking shape this fall:

• Control: More and more tools are being invented to help consumers and small businesses take better control of their finances, both on the credit and deposit side. The tools vary from very focused tools to manage health care expenses or 401(k) allocations, to broad tools that manage the big picture. This trend is expected to continue well into the next decade.
• Mobility: Most simple financial management tasks, such as checking balances, authorizing purchases, and so on will move to mobile devices. Another huge trend that will play out over the next 20 years.
• Peer-to-peer: You can't really cut out the middleman entirely in financial services; a trusted third-party is needed to authenticate both parties. However, the third-party may not always be a traditional financial institution.
• Safety & security: This one never goes out of style. But more so than usual, consumers are seeking safe havens for their savings and investments. And they expect more from their financial service providers. It will be a long time before risk-taking reaches levels seen much of the past 10 years.
• Segmentation (online): For the most part, online banking has been a one-size fits all service, since it came on the scene in the mid- to -late 1990s. That's not good enough going forward. There will be online, and mobile, services tailored for distinct segments. Initial efforts rolling out this year target youth markets, small- and micro-businesses, and savvy investors among others.

Guide to FINOVATE Companies
The following 30 companies (plus two more in stealth mode) will show their latest and greatest innovations in 7-minute demos at Finovate on Sep. 29 in NYC. Here's how our presenting companies describe themselves.

Backbase
Backbase enables organizations to leverage their understanding of valuable customer data into highly-personalized eBusiness Portals and Applications. Branding, content, applications, and tools can be targeted to customers using profile-based personalization. Guidance and expertise can be proactively offered based upon specific customer needs. Customers can even be empowered to tailor their own user experience based upon their individual preferences.

BancVue/First ROI
These successful sister companies provide innovative checking accounts backed by dynamic marketing, data driven consulting and powerful software to community banks and credit unions. BancVue and FIRST ROI aim to change the world of banking by launching a whole new product delivery model for consumer deposit accounts and community financial institutions.

Billeo
Billeo gives consumers a fast, easy and intelligent way to exercise choice and control over their online purchases and payments. Billeo functions as the catalyst to make online purchases and bill paying as easy and financially rewarding as possible. Billeo was founded by experts from the EBPP, card issuer, banking, ecommerce and technology industries.

BillShrink
BillShrink is an unbiased, free online service that saves people money by continuously updating personalized recommendations on everyday bills. BillShrink monitors millions of wireless plans, credit cards and gas prices across the country to provide an apples-to-apples comparison of the best options available on the market.

Bling Nation
Bling Nation brings mobile payments to consumers and merchant points of sale, offering lower costs, increased efficiency and improved security compared to credit cards, debit cards, checks and cash. The Bling Nation service also enables financial institutions and merchants to offer consumers robust rewards programs and real-time redemptions, promoting loyalty and convenience and supporting “shop local” initiatives.

BrightScope
BrightScope is an independent data analytics firm that quantitatively rates 401k plans and gives employers, employees, and brokers tools to enhance plan performance and maximize retirement outlook. The BrightScope Rating™ developed in partnership with leading independent 401k fiduciaries, reviews more than 200 unique data inputs per plan and calculates a single numerical score which defines 401k plan quality at the company level.

Canopy Financial
Canopy Financial provides innovative technology solutions that power the Consumer-Directed Healthcare (CDH) programs of some of the world's largest healthcare and financial institutions. Ranked #12 on the 2009 Inc. 500 list, Canopy empowers millions of consumers to take greater control of their healthcare dollars, enables price transparency for routine medical services, and increases the speed in which healthcare providers are paid.

CashEdge
CashEdge is the leader in Intelligent Money Movement™ services that enable financial institutions to engage customers in new ways. CashEdge's Intelligent Money Movement services provide a single point of access, through an online banking or mobile application, for multiple easy-to-use consumer and small business transfer routes.

Credit.com
Serving as an educator, advocate and facilitator, Credit.com empowers consumers with easy-to-understand information about money, credit, loans and more. Credit.com is partnered with trusted financial experts and select companies in order to offer online consumers insightful tips, helpful tools and excellent deals.

Fidelity National Information Services
Fidelity National Information Services, Inc., a member of the S&P 500 Index, is a leading provider of core processing for financial institutions; card issuer and transaction processing services; and outsourcing services to financial institutions and retailers. FIS has processing and technology relationships with 40 of the top 50 global banks, including nine of the top 10.

Firethorn (Qualcomm)
Firethorn, a Qualcomm company, is the crucial link in the emerging mobile commerce ecosystem. As a pioneer in mobile banking, Firethorn is transforming the traditional wallet into a streamlined, efficient and protected mobile revenue channel that will bridge relationships among financial institutions, retailers, wireless carriers and consumers.

Fiserv
Fiserv, Inc. is the leading global provider of information management and electronic commerce systems for the financial services industry, driving innovation that transforms experiences for financial institutions and their customers.

Home-Account
Home-Account is a web-based mortgage finding service helping America's 75 million homeowners take control of their largest asset-- their home via their ‘home-account’. The service grades and analyzes homeowners and their mortgages, presents scenarios to improve their financial situation and then pinpoints the best realistic mortgage options in the market.

Infosys
Infosys defines, designs and delivers IT-enabled business solutions that help Global 2000 companies win in a Flat World. These solutions focus on providing strategic differentiation and operational superiority to clients. With Infosys, clients are assured of a transparent business partner, world-class processes, speed of execution and the power to stretch their IT budget by leveraging the Global Delivery Model that Infosys pioneered.

Intuit
Intuit Inc. is a leading provider of business and financial management solutions for small and mid-sized businesses; financial institutions, including banks and credit unions; consumers and accounting professionals. Their financial institutions division, anchored by Digital Insight, provides on-demand banking services to help banks and credit unions serve businesses and consumers with innovative solutions.

iPay Technologies
iPay Technologies is the leading independent provider of Internet bill payment services. Founded in 2001, iPay develops and fully supports consumer and small business online bill pay solutions for more than 2,800 financial institutions nationwide and in Puerto Rico. iPay offers a 99.93% payment success rate with more than 1,200,000 bill pay customers, and over 4,000,000 payments processed each month.

Kapitall
Kapitall is a rich web application that makes investing easy for everyone. Inspired by game design, Kapitall combines an intuitive and engaging graphic user interface with powerful tools that make it easier than ever to research companies, build portfolios, share ideas and get smarter about the market.

MShift
MShift, Inc. provides Mobile Banking solutions that offer the widest array of features, including Bill Payment, Presentment, Transfers, Account Summaries, History, ATM locators, and much more. MShift also provides the only available Facebook Banking application – online banking directly tied into the Facebook environment. MShift’s Facebook banking application won the Online Banking Report’s “Best of the Web” award for 2007.

On Deck Capital
On Deck Capital offers fair and fast financing to small businesses that do not meet traditional bank lending criteria. The company's proprietary underwriting and loan processing platform looks deeper into the health of small businesses, focusing on the overall business performance, rather than the owner's personal credit history.

Outright.com
Outright.com is incredibly simple, online bookkeeping specifically created for the 20 million Americans who work for themselves. Outright offers a streamlined, online solution, with the bookkeeping needs of the small business owners first. Outright's goal is to keep financial records as simple as possible, helping small businesses accurately track all of their income and expenses to estimate and prepare their taxes. And yes, it works on a Mac too.

PayByMobile
PayByMobile is a virtual wallet that will let anyone text to pay when shopping online. Shoppers load money on their wallet at the same shops where they top up to buy airtime and then simply text to pay when shopping at their favorite online store. PayByMobile uses familiar prepaid mobile usability to deliver a simple yet secure online payment alternative for everyone who has a mobile phone.

People Capital
People Capital underwrites students without credit history by projecting individual income levels and ability to pay. Their Human Capital Score™ incorporates merit data such as GPA, standardized test scores, college and major to provide a true and unbiased, data-driven measure of economic value of an education. Their peer-to-peer lending platform allows students to finance their college educations through improved access to private student loans.

S1 Enterprise
More than 100 banks and three million consumer, small business, and corporate users worldwide rely on S1 Enterprise solutions to access and manage their financial information. A division of S1 Corporation, S1 Enterprise is a leading provider of integrated banking solutions that deliver financial service providers a holistic view of their customers whether online, in the branch or in the call center.

Silver Tail Systems
Silver Tail Systems provides next generation fraud prevention to protect against business logic abuse - a rising threat on application logic costing financial institutions hundreds of millions of dollars and significant loss of trust. Silver Tail products use real-time behavior analysis to detect and alert on known threats and new behaviors, then enables the business to disrupt these attacks in real-time.

SimpliFi
SimpliFi is a free online financial planning and advice service that lets anyone plan for their financial future. The company was founded in 2004 as a tenant company in Wake Forest University’s Babcock Demon Incubator. SimpliFi is headquartered in Winston-Salem, NC, and has been providing white label financial planning services to credit unions since 2005.

Skill-Life
Skill-Life, Inc. began as CentsCity, LLC in January 2007 with the goal of building financially healthy youth and communities. Their initial vision of employing online gaming to teach financial skills has evolved into a more interactive, game-based, and comprehensive resource for awarding incentives and building life skills.

SmartyPig
SmartyPig allows customers to open goal-based savings accounts and to invite their friends and family to contribute to their goals. The system is based on proprietary, patent-pending technology and the latest in security standards. SmartyPig’s U.S. banking partner is West Bank, a subsidiary of West Bancorporation, Inc. The company’s Australian banking partner is Australian New Zealand Banking Group Limited (ANZ).

Strands
moneyStrands is an innovative, easy-to-use online personal financial service that goes beyond providing financial analysis tools, with personalized money-saving advice and recommendations, and lets people anonymously compare themselves with people with similar backgrounds and financial goals. The interface is widget-based and highly customizable by the end user. moneyStrands is accessible via a full-capability mobile web version and a native iPhone application.

Yodlee
Leading financial institutions trust Yodlee to power critical online financial applications. Yodlee's personal financial management, payments, and customer acquisition solutions unify all personal financial account information to deliver a simple, centralized and secure source for consumers to manage all of their financial tasks anytime, anywhere. Yodlee makes financial institutions' websites essential to their customers and generates new revenue opportunities.

Twitter powered car recommendations

Thanks Gerry.

Whether i'd buy one based on my tweets is another story, but nice idea:
http://caseyshultz.com/vw-ad.php

THE WAVE

Thanks MASHABLE for this guide to the google's latest, ubercool comms platform. If you have 1 aroudn an hour and a half to kill, i've posted the original demo video at the bottom.

Today has been dominated by news and excitement surrounding Google Wave (), Google ()’s new real-time communication platform that will launch to the public later this year. In fact, there’s been so much buzz that you might just not have enough time to read the thousands of articles being released on Google’s biggest product launch in recent memory.

To make sense of it all, we have compiled key information, definitions, and links related to the launch of Google Wave. This in-depth guide provides an overview of Google Wave, discusses the terminology associated with it, details information on Google Wave applications, (i.e. the Twitter Wave app Twave), and goes over ways to keep yourself informed. We know you’re excited about Google Wave, so here’s what we think you should know:

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What is Google Wave?

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While we suggest reading our article on the launch of Google Wave for more detailed information, here’s the sum of it: Google Wave is a real-time communication platform. It combines aspects of email, instant messaging, wikis, web chat, social networking, and project management to build one elegant, in-browser communication client. You can bring a group of friends or business partners together to discuss how your day has been or share files.

Google Wave has a lot of innovative features, but here are just a few:

- Real-time: In most instances, you can see what someone else is typing, character-by-character.

- Embeddability: Waves can be embedded on any blog or website.

- Applications and Extensions: Just like a Facebook () application or an iGoogle gadget, developers can build their own apps within waves. They can be anything from bots to complex real-time games.

- Wiki functionality: Anything written within a Google Wave can be edited by anyone else, because all conversations within the platform are shared. Thus, you can correct information, append information, or add your own commentary within a developing conversation.

- Open source: The Google Wave code will be open source, to foster innovation and adoption amongst developers.

- Playback: You can playback any part of the wave to see what was said.

- Natural language: Google Wave can autocorrect your spelling, even going as far as knowing the difference between similar words, like “been” and “bean.” It can also auto-translate on-the-fly.

- Drag-and-drop file sharing: No attachments; just drag your file and drop it inside Google Wave and everyone will have access.

While these are only a few of the many features of Google Wave, it’s easy to see why people are extremely excited.

Google Wave was the brainchild of a team based out of Sydney, Australia. The core team members are two brothers, Jens and Lars Rasmussen, and lead project manager Stephanie Hannon, all of whom were involved in Google Maps () previously. Google Wave was announced today at Google’s I/O Developer conference, although the product will not be available to the public for several months.

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Terminology

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Google Wave actually has its own lingo - yes, you have to learn a few definitions if you’re going to really understand this new communication platform. Having knowledge of these terms will help you understand more about Google’s newest project.

- Wave: A wave, specifically, refers to a specific threaded conversation. It can include just one person, or it can include a group of users or even robots (explained below). The best comparison I can make is that it’s like your entire instant messaging (IM) history with someone. Anything you’ve ever discussed in a single chat or conversation is a wave.

- Wavelet: A wavelet is also a threaded conversation, but only a subset of a larger conversation (or a wave). It’s like a single IM conversation - a small part of a larger conversation and a larger history. Wavelets, though, can be created and managed separately from a wave.

- Blip (): Even smaller than a Wavelet, a Blip is a single, individual message. It’s like a single line of an IM conversation. Blips can have other blips attached to them, called children. In addition, blips can either be published or unpublished (once again, it’s sort of like typing out an IM message but not yet sending it).

- Document: A document actually refers to the content within a blip. This seems to refer to the actual characters, words, and files associated with a blip.

- Extension: An extension is a mini-application that works within a wave. So these are the apps you can play with while using Wave. There are two main types of extenisons: Gadgets and Robots

- Gadgets: A gadget is an application users can participate with, many of which are built on Google’s OpenSocial platform. A good comparison would be iGoogle gadgets or Facebook applications.

- Robots: Robots are an automated participant within a wave. They can talk with users and interact with waves. They can provide information from outside sources (i.e. Twitter ()) or they can check content within a wave and perform actions based on them (i.e. provide you a stock quote if a stock name is mentioned).

- Embeded Wave: An embeded wave is a way to take a Google Wave and the conversation within it and place it on your website. Users could use this as a chatroom, as a way to contact you, or for something more.

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Wave Gadgets

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A Wave Gadget is one of two types of Google Wave extensions. Gadgets are fully-functional applications. According to Google, gadgets are primarily for changing the look and feel of waves, although this seems to only scratch the surface of the potential of a wave gadget.

First: almost any iGoogle or OpenSocial gadget can run within Google Wave. That means thousands of applications that have been already created will work in Google Wave. Second: a gadget built within Google Wave can take advantage of live interaction with multiple users. This means something like a live online game with active participation from all users. In that way, it has similarities to Facebook or MySpace () applications, which take advantage of your friend network to make games, quizzes, and applications more meaningufl and useful.

Gadgets are specific to individual waves, rather than to specific users. Thus, it’s not like having a Facebook app on your profile - the gadget belongs to everyone within the wave. They also do not have titles, to better integrate with the actual conversation. Some of the gadgets already built include a Sudoku gadget, Bidder (which turns your wave into an auction), and Maps (which allows for collaboration on a Google Map).

For a more technical explanation, be sure to check out Google’s Wave Gadgets Tutorial.

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Wave Robots

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Robots are the other type of Google Wave extension. Robots are like having another person within a Google Wave conversation, except that they’re automated. They’re a lot like the old IM bots of the past, although far more robust. Robots can modify information in waves, interact with users, communicate with others waves, and pull information from outside sources.

Because it acts like a user, you can define its behavior based on what happens in the chat. You could build one as simple as “change the word dog to the word cat” or one as complex as a fully-functional debugger. We’ll probably start seeming some very advanced robots in the near future.

Some of the robots already in service include Debuggy (an in-wave debugger), Stocky (which pulls stock prices based on stock quote mentions), and Tweety (the Twave robot, which displays tweets inside of a wave).

A more advanced explanation is available at Google’s Wave Robots Overview.

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Wave Embeds

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Wave embeds are a little more complex than embedding a YouTube () video onto your blog, yet in the end, that’s really what Google Wave Embeds are: a way to take Google Waves onto a third party website. Embedded Waves support many of the functions of the actual Google Wave client, including dragging-and-dropping files.

While the Wave Embeds is still very early stage, Google has already built two: YouTube Playlist Discuss and Multiple Extensions Embed. The former allows you to discuss a YouTube video via a wave and the latter allows for interaction with multiple waves on the same page.

One possibility: Google Wave Embeds may be a real-time replacement to static comments. If Google perfects wave embeds, you could even see YouTube.com comments replaced with waves, although it is way too early to make any calls on the potential of this.

Google’s Wave Embed Developer’s Guide has more advanced information embedding waves.

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Furthering your Google Wave education

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The Google Wave Logo

Still can’t get enough of Google Wave? While information is sparse, hopefully this collection of links will help you understand this new product even more.

- Mashable ()’s Google Wave Coverage: We highly suggest bookmarking our Google Wave coverage and checking Mashable consistently for the latest information on Google Wave.

- Google Wave Federation Protocol: Google has provided some community principles, architecture information, and more detailed definitions on their Wave protocol webpage.

- Google Wave API: For developers interested in building applications for Google Wave, be sure to check out the Wave API website.

- Google Wave Updates: Want to be informed the second Google Wave is available? Here’s the sign-up form.