Want to Tweet? Do It From an Ad Unit Nearby

Thanks Adage for this post on twitter breeching the media divide

NEW YORK (AdAge.com) -- Nestle's Juicy Juice isn't the first brand to try to integrate Twitter in to an ad campaign (see Skittles and TurboTax). But it may be the first to allow users to post tweets within an ad unit that can appear anywhere on the web.

Juicy Juice's Twitter display ad

Juicy Juice is testing the unit, from SocialMedia, for one month on mom-targeted sites BabyCenter and CafeMom. The units ask questions such as "How do you stimulate your child's mind?" or "How important are vitamin-enhanced foods to you?" and users can answer the queries as short messages, or tweets, directly in the ad.

If users are logged on to Twitter, the answers will be posted to the ad directly; otherwise users are first directed to Twitter.com to sign in. Posts, which also appear in users' Twitter feeds with a "hashtag" (the symbol #, used to group keywords or events for simpler searches on the site) are moderated by Nestle, but there's the option for that to be turned off.

Clicking on the ad unit, meanwhile, takes the user to Juicy Juice's YouTube site, which is chock-full of helpful videos, including a scary one about how many more germs per inch are on a water fountain than your average toilet seat.

The difference between this campaign, dubbed "Twitter Pulse" by SocialMedia, and other recent attempts is that it allows a conversation to be instigated by -- or occur within -- the ad unit, rather than just syndicating tweets already posted on Twitter.

"The ad unit is paid placement but the additional impressions are effectively earned media," said Seth Goldstein, CEO of SocialMedia, a technology company, noting that the hashtag then reaches the follower base of those who have entered tweets, and potentially sparks more attention and conversation.

SocialMedia is tracking a number of metrics for Juicy Juice, including traditional views and click-through rates but also number of tweets posted and the number of followers exposed to the hashtag on Twitter. Like other executions with Twitter, there is no revenue involved with the microblogging service, but, as Mr. Goldstein pointed out, it could be a potential source of new sign-ups and increased usage.

KFC's reinvention plans

Thanks Mashable

KFC has put a lot of marketing muscle behind their new “Kentucky Grilled Chicken,” most notably with the free meal giveaway by Oprah. While that campaign generated enormous online buzz – some of it rather unfavorable as stores refused to honor the coupons – the chicken chain is now turning its attention to social media.

Specifically, KFC has launched a promotion on MySpace (), where the user that submits the best video ad for the brand will both star in an upcoming TV ad campaign and receive a lifetime supply of chicken. KFC will then pick three finalists, and users will get to vote for the winner. How much is a lifetime’s supply of chicken you ask? According to Brand Republic, KFC will be on the hook for around $16,000 USD, or roughly 2,600 two-piece meals.

KFC’s broader strategy, however, is called “unthinkfc,” and features its own website, as well as a presence on Twitter (), YouTube (), and Facebook (), where the company has amassed nearly 200,000 fans. There are also games – like uploading your own “chicken dance” and a “custom grillz” (get it?) application for iPhone.

Ultimately, KFC appears to be a company trying to re-invent itself somewhat, and they’ve setup a well rounded campaign that can certainly generate buzz if executed well. On the other hand, for fans to enthusiastically endorse KFC and participate, the in-store experience will also have to win them over. Having yet to sample the colonel’s grilled chicken, I can’t speak to how they’re doing, but given the clumsy Oprah launch, it would seem the company still has a ways to go.

iPhone apps going the same way facebook apps did

Lot's wow up front, but little long term engagement. Thanks acid labs for the post:

Should You Pitch a Branded iPhone App?

Wednesday, June 10, 2009

There are days when it feels like iPhone apps are the new microsites -- every campaign has to have one. And on the surface it seems the numbers stack up just right: a healthy range of demographics, 50K apps, one billion downloads, 40 million devices (source), all going strong. But before you pitch an app to the next client, consider these usage stats from Pinch Media's deck on Slideshare (February 2009) and Greystripe’s Q109 Consumer Insights Report (April 2009, pdf):


-- Minutes per use: 9.6 (Greystripe)
-- Uses per user: 19.9 (Greystripe)
-- Only 20% of users return to use the app after the first day (Pinch Media)
-- After a month, this number drops to 5% (Pinch Media)
-- "39% of iPhone users cited weather-related apps as one of the three kinds of applications they use most frequently (Compete via MediaPost, April 2009)

Digital consumers more loyal to brands

Thanks WARC for this post... and thanks Gerry for passing it on

NEW YORK: "Digital consumers", defined as people who have previously used the internet to buy products or research specific categories, exhibit a greater degree of brand loyalty than the average shopper, Millward Brown says.

Based on over 100,000 consumer interviews in 24 countries, and 8,000 brand assessments, the research firm found that digital consumers have brand loyalty scores that are 15% higher than their "non-digital" counterparts, as well as forming "strong relationships" with more specific properties.

While digital consumers display heightened loyalty across all sectors, the difference between this segment and the typical consumer peaked at 93% for the airline category, a figure falling to 48% for IT hardware, and 45% for IT software.

Other areas where this difference was particularly pronounced included fragrances, on 29%, with apparel posting an uptick of 27% among women and 20% among men, while body care recorded an overall improvement of 22%.

Beer brands also saw an upturn of 12% compared with the norm, with mobile phone handset manufacturers, mineral water and banking brands all on 9%, haircare products on 8%, grocery stores on 7%, and soft drinks on 5%.

Overall, Millward Brown argues that digital consumers are "simply more interested in brands", a trend that is reinforced as they "develop brand knowledge" through conducting online research.

As evidence of this, the company reports that "the average difference is higher in categories where there are more digital consumers."

In terms of individual countries, Japan and Taiwan saw the greatest degree of difference between digital and non-digital consumers, with loyalty levels among the former group some 36% higher than those for the latter.

Hong Kong, the US and UK were also strong performers, with loyalty scores rising by around 30% among the digital demographic, with Germany, Sweden, Denmark and Korea also up by over 20%.

Among the lowest performers were Mexico, Russia, Thailand and Hungary, all seeing improvements of less than 10%, falling to a low of just 2% in China.

Internet penetration levels seem to have little influence on the overall situation, as, for example, India and Canada both posted improvements of almost 15%, despite the fact web access rates stand at 10% and 80% in these markets respectively.

While the profile of the average digital consumer varies by category, they are typically "younger, male, affluent and creative types who like excitement."

Overall, members of this group of web users are also twice as likely to be "transmitters", defined as "knowledgeable category consumers who influence others with their opinions."

Data sourced from Millward Brown; additional content by WARC staff, 08 June 2009